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10 Jul 2019
Reading time 2 Minutes

The meaning of Ar-cache and ar-atime headers

After activating ArvanCloud CDN, ar-cache and ar-atime headers are displayed in response to the user’s requests. Definition of Ar-cache Ar-cache can have two values of : Miss and Hit Ar-cache with a MISS value means that the request content is not cached in ArvanCloud servers and is being returned directly from…

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2 Jul 2019
Reading time 2 Minutes

NS has been changed but the traffic doesn’t go through ArvanCloud

After changing your NS records in order to use ArvanCloud CDN, there’s a possibility that changes are not implemented immediately. This problem occurs for two reasons: First Reason: Delay in implementation of the changes You have changed your NS but your changes are not implemented yet. .Com Domains For .com domains,…

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2 Jul 2019
Reading time 1 Minutes

Error 481 : “Access from your country to this domain is restricted”

The users see this error when the webmaster of the website in question has blocked access from the region or country that sends the request for copyright issues or political or security reasons. Webmaster can unblock the access from their user panel by going to  Firewall > Restriction by city/country  …

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2 Jul 2019
Reading time 2 Minutes

Why “Permanent Access” Feature Doesn’t Work?

Since ArvanCloud sets it’s caching performance based on your settings and configurations on your domain, it is possible that the displaying or uploading of your website’s problems might be due to your incorrect caching configurations. For more information about configuration please read the related articles. 1- Only the hosted data on…

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2 Jul 2019
Reading time 3 Minutes

Website Origin Server out of order Error

One of the issues that might be displayed to the users that connect to websites that use Arvan CDN is “Website Origin Server out of order Error”.  As clearly indicated in the error, this error means the origin server of the website is out of service (down). Arvan shows this error…

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2 Jul 2019
Reading time 3 Minutes

How to create API Key?

To use API for Arvan products, first you need to be authenticated. You need to use your API Key in your account for gaining access to API functionalities. By selecting “New Key” you can create a new API Key: After selecting  “New Key”, you should select a name for your API…

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2 Jul 2019
Reading time 1 Minutes

Activating two factor authentication

To activate two factor authentication you just need to click on your name in the panel menu, and choose “Security setting”. Then in the section “two step sign in”, choose one of the options of SMS (sign in via activation code sent through SMS) or Email (sign in from email with…

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2 Jul 2019
Reading time 1 Minutes

How to update your account information

To update your profile account information, click your name on the panel menu and then select “Edit User information”. After making the required changes, by clicking “Edit Information” button, you can easily update your account information. Please notice that by changing your email address or mobile number, you will be automatically…

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2 Jul 2019
Reading time 4 Minutes

How to Register our domain in ArvanCloud?

Sign Up By clicking the “Sign up” button below the page you will enter the sign up page. 1- in this section, by entering your name, valid email address, a new password, you will be ready to register your domain information. It is recommended hat your password includes upper case, lower…

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2 Jul 2019
Reading time 1 Minutes

How to change your password?

To change your password you just need to click your name in panel menu, and then choose “change password”. After the opening of the “change password” page, enter your old password in “enter old password” section and your new password in “enter new password” section and in the “confirm password” section,…

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