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other articles by ArvanCloud here.

15 Jul 2019
Reading time 3 Minutes

What’s Too Many Redirect and how to solve it?

This error occurs when the browser is trying to open your website and different locations are sent to the browser and in fact the browser doesn’t detect which location is correct and repeatedly tries to fix the location. After 16 times of trying, the error shows up. In other words, the…

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13 Jul 2019
Reading time 1 Minutes

Main Server Setting

When registering on the website, your main server will be automatically detected but there’s a possibility that your main server might be detected incorrectly. When the main server is not detected incorrectly? When you are using another CDN When there’s a firewall or some protection device. When your main server is…

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13 Jul 2019
Reading time 3 Minutes

Different types of Support at ArvanCloud

The Support system in ArvanCloud is offered by the following methods: Ticketing Support resources Articles and help 24/7 Phone support Workshops Customization of services Monitoring the settings For more information about the support plans and pricing please visit “Support” page Users can use all the support features by choosing their desired…

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13 Jul 2019
Reading time 1 Minutes

Updating NS records of your domain to Arvancloud

In order to be able to use ArvanCloud features and make your website faster and more secure, you just need to update the NS records of your domain to Arvancloud’s Name Server. To change the NS of the DNS records of your website, based on the domain which your site is…

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13 Jul 2019
Reading time 1 Minutes

Pay-as-you-go model in ArvanCloud Invoices

In the new generation of ArvanCloud products, all the services are offered with a pay-as-you-go model. In fact you pay as much as you need to use. Each user top ups their account based on his/her required usage in order to use ArvanCloud’s integrated cloud solutions. Moreover, it is possible to…

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10 Jul 2019
Reading time 2 Minutes

The meaning of Ar-cache and ar-atime headers

After activating ArvanCloud CDN, ar-cache and ar-atime headers are displayed in response to the user’s requests. Definition of Ar-cache Ar-cache can have two values of : Miss and Hit Ar-cache with a MISS value means that the request content is not cached in ArvanCloud servers and is being returned directly from…

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2 Jul 2019
Reading time 2 Minutes

NS has been changed but the traffic doesn’t go through Arvan

After changing your NS records in order to use ArvanCloud CDN, there’s a possibility that changes are not implemented immediately. This problem occurs for two reasons: First Reason: Delay in implementation of the changes You have changed your NS but your changes are not implemented yet. .Com Domains For .com domains,…

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2 Jul 2019
Reading time 1 Minutes

Error 481 : “Access from your country to this domain is restricted”

The users see this error when the webmaster of the website in question has blocked access from the region or country that sends the request for copyright issues or political or security reasons. Webmaster can unblock the access from their user panel by going to  Firewall > Restriction by city/country  …

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2 Jul 2019
Reading time 2 Minutes

Why “Permanent Access” Feature Doesn’t Work?

Since ArvanCloud sets it’s caching performance based on your settings and configurations on your domain, it is possible that the displaying or uploading of your website’s problems might be due to your incorrect caching configurations. For more information about configuration please read the related articles. 1- Only the hosted data on…

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2 Jul 2019
Reading time 3 Minutes

Website Origin Server out of order Error

One of the issues that might be displayed to the users that connect to websites that use Arvan CDN is “Website Origin Server out of order Error”.  As clearly indicated in the error, this error means the origin server of the website is out of service (down). Arvan shows this error…

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