Troubleshooting Archives - ArvanCloud

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13 Jul 2019
Reading time 1 Minutes

Main Server Setting

When registering on the website, your main server will be automatically detected but there’s a possibility that your main server might be detected incorrectly. When the main server is not detected incorrectly? When you are using another CDN When there’s a firewall or some protection device. When your main server is…

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2 Jul 2019
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Error 481 : “Access from your country to this domain is restricted”

The users see this error when the webmaster of the website in question has blocked access from the region or country that sends the request for copyright issues or political or security reasons. Webmaster can unblock the access from their user panel by going to  Firewall > Restriction by city/country  …

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2 Jul 2019
Reading time 2 Minutes

Why “Permanent Access” Feature Doesn’t Work?

Since ArvanCloud sets it’s caching performance based on your settings and configurations on your domain, it is possible that the displaying or uploading of your website’s problems might be due to your incorrect caching configurations. For more information about configuration please read the related articles. 1- Only the hosted data on…

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1 Jul 2019
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My Server is not Offline and it’s accessible but I still see the “Permanent Access” message?

If you see the “permanent access” message yet your server is still online and accessible, then there’s a problem in your server or the hosting network which blocks the requested traffic coming from ArvanCloud. Since ArvanCloud acts as a Reverse Proxy as well, all your request are spooned towards your server…

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