Troubleshooting Archives - ArvanCloud

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15 Jul 2019
Reading time 4 Minutes

Error in sending or receiving emails

A general and simple method of using the CDN service is changing the NameServer domain (NS) to CDN NS. Meaning that after the changes are made, all the received requests for your domain DNS will be responded by ArvanCloud. As a web master, you can manage your DNS settings in your…

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2 Jul 2019
Reading time 2 Minutes

NS has been changed but the traffic doesn’t go through ArvanCloud

After changing your NS records in order to use ArvanCloud CDN, there’s a possibility that changes are not implemented immediately. This problem occurs for two reasons: First Reason: Delay in implementation of the changes You have changed your NS but your changes are not implemented yet. .Com Domains For .com domains,…

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17 Jun 2019
Reading time 2 Minutes

Solution for unable access to ports or special services

One of the issues you might encounter while using ArvanCloud services, is not being able to ports or specific services of your domain. As you know, ArvanCloud is just used for transferring your web traffic and web content, and it is possible that problems occur in case of wrong configuration during…

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